Donor Relations Specialist
 Family First, Inc. | |
 United States, Florida, Tampa | |
 Oct 30, 2026 | |
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ABOUT THE ROLE Family First is looking for a mission-driven Donor Relations Specialist to join our growing Development team. In this role, you will cultivate and steward a portfolio of base-level donors, helping move supporters toward deeper engagement and increased generosity. This is an excellent opportunity for an early-career professional eager to build meaningful donor relationships, sharpen fundraising skills, and grow in a collaborative nonprofit environment. If you are relational, organized, and passionate about connecting people to a cause, we want to hear from you. KEY RESPONSIBILITIES Donor Engagement Manage a portfolio of base-level donors with a focus on retention and relationship-building. Conduct proactive, personalized outreach to donors through phone calls, texts, emails, video meetings, and handwritten notes. Execute donor appeals to receive financial support from the base-level donor portfolio. Research & Analysis Identify and assess the upgrade potential within the base-level donor portfolio to mid- or major-donor levels. Provide individual donor research as support for the development field team. Analyze donor data and reports to ensure donor retention, reactivate lapsed donors, and execute moves management. Collaboration & Events Assist the Events Team with donor fundraising events. CRM & Reporting Accurately document all donor interactions in Hub Spot in a timely manner. Identify new donor prospects by evaluating data in Hub Spot. Track and report on key performance indicators, including touchpoints, donor upgrades, retention rates, and annual fund revenue growth. Experience with a CRM, preferably Hub Spot QUALIFICATIONS Bachelors degree in nonprofit management, communications, business, or a related field 2+ years of experience in nonprofit development, donor relations, customer success, or a relationship-focused role Strong interpersonal and communication skills, with the ability to engage and inspire a variety of audiences Excellent written communication skills, including the ability to convey mission, impact, and vision in a compelling way Organized and detail-oriented, with comfort working toward defined metrics and goals Alignment with Family Firsts mission and values Experience with Hub Spot or a similar CRM platform Familiarity with fundraising strategies, donor stewardship, or moves management Ability to travel occasionally for donor meetings or events LOCATION: Tampa, FL Hybrid Please apply on our website using this link: https://familyfirst.net/jobs-internships/donor-relations-specialist-23/ Thank you, Family First ~ Talent Acquisition recblid awh1u96b8n3hi1l4xjoctqxtk4rs7a | |